Sign In
* All my information is correct, why can I not sign in?
* Do I still need a UserName and Password to sign in?
* My Last Name does not match Club records.
* My Member Number does not match Club records.
* I don't have an e-mail address. Can I sign in without one?
* What does "Remember my Sign In information" mean?
* What is the Terms of Use?
Cookies
* What are cookies?
* Do I have to have cookies turned on to use the www.TheHistoryChannelClub.com site?
Privacy Policy
* Does www.TheHistoryChannelClub.com have a privacy policy?
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Q. |
All my information is correct, why can I not sign in? |
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| A. |
There could be several reasons why you are experiencing difficulties. Please check
the following solutions: Your system may be saving old information. Simultaneously, press the Ctrl Key and click on the Refresh icon at the top of your screen. This will clear out any old information. Try to sign in again. Your Browser may not be supported. Currently this site technically supports Microsoft browsers to 4.x and Netscape browsers to 6.x.
If you are interested in upgrading your browser to the current release, click on one of the links below.
If sign in problems continue, please contact your Internet Service Provider or your computer technical support. |
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Q. |
Do I still need a UserName and Password to sign in? |
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| A. |
No. To make it easier for you and fellow Members, we have eliminated that part
of the registration. Please note that you must still register to post messages on the Club bulletin board. You will find the REGISTER link at the top right section of any page on the bulletin board. |
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Q. |
My Last Name does not match Club records. |
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| A. |
Please check your entry for spelling errors. If your name has an apostrophe,
hyphen or suffix like Jr. or Sr. you may need to enter it as well. The easiest
place to check how your Last Name should appear is on the mailing label of
your Club magazine, The History Channel Club. If you continue to get this error, contact Member Services at 1-877-893-7946 weekdays between 7:30 a.m. and 6:00 p.m. Central Time. You may also send an e-mail to MemberServices@TheHistoryChannelClub.com. |
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Q. |
My Member Number does not match Club records. |
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| A. |
Please check your entry for typing errors.
Your 8 digit Member Number appears on your membership card validation sticker, on Club correspondence and on the mailing label of your Club magazine, The History Channel Club. If you recently became a member online, your member number appears at the top of the Welcome to the Club e-mail you received immediately after joining. When using the Member Number as it appears on the magazine label, do not include the single digit that appears after the space behind the longer series of numbers (e.g., if you were to see 01234567 9, you would not use the 9).  Life Members, make sure you are including enough numbers in the field. If you have a 7-digit number, try adding 0 in front. If you've just become a Life Member (less than 1 month ago) click here. If you continue to get this error, contact Member Services at 1-877-893-7946 weekdays between 7:30 a.m. and 6:00 p.m. Central Time. You may also send an e-mail to MemberServices@TheHistoryChannelClub.com. |
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Q. |
I don't have an e-mail address. Can I sign in without one? |
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| A. |
Your e-mail address is needed for access to the site and will be used only for
official The History Channel Club communication. If you do not have an
e-mail account, there are many Internet services that offer free web-based
e-mail.
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Q. |
What does "Remember my Sign In information" mean? |
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| A. |
It is ideal to have the system remember your Member Number, Last Name and e-mail
address so that you do not need to sign in each time you visit the site. With
this information saved you can go directly to the home page or other bookmarked
page. Do not select this option if you are using a public computer or a computer
that other individuals routinely use. Please note that you must have Cookies enabled in order for this option to work.
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Q. |
What is the Terms of Use? |
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| A. |
We've created these rules and guidelines to protect you and to ensure
that using the Club web site and participating in our community is fun and
safe for everyone. |
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Q. |
What are cookies? |
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| A. |
A cookie is a small amount of data, which often includes an anonymous
unique identifier, that is sent to your browser from a web site's
computers and stored on your computer's hard drive. Each web site can
send its own cookie to your browser if your browser's preferences allow it,
but (to protect your privacy) your browser only permits a web site to access
cookies it has already sent to you, not the cookies sent to you by other sites.
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Q. |
Do I have to have cookies turned on to use the www.TheHistoryChannelClub.com site? |
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| A. |
To enter the site you can choose to uncheck the "Remember my Sign In information" box and no
Cookie will be stored on your hard drive. This will mean that you must sign in every time you
visit the site. You do need to have Per-Session Cookies enabled in order to use the site. These are not stored on your hard drive and exist for only as long as you are using the site. They are what enable us to give you the opportunity to view and change your member record, enter giveaways and other contests and perform other services. If you do have these disabled, you will need to close and re-open your browser session after you enable them in order to use the site. Please note that not all browsers allow you to differentiate between Stored Cookies and Per-Session Cookies. If that is the case, you will need to have all Cookies enabled to use the Club site. Click here for assistance changing the Cookies setting on your computer. If you still have problems, be sure your browser is not running our Club site in a frame. Close all frames and type www.TheHistoryChannelClub.com from a fresh browser session. |
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Q. |
Does www.TheHistoryChannelClub.com have a privacy policy? |
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| A. |
Yes, please click here to view our
privacy policy.
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MSPCORE_ Copyright © 2010 The History Channel Club Privacy Policy Terms of Use |